FAQ’s|Nurses Health Program

FAQ

Get answers to frequently asked questions

Find clear and concise answers to the most frequently asked questions about our products, services, and processes. This section is designed to help you quickly resolve common queries, save time, and access the information you need with ease.

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Is NHP a mandatory program?

It is a voluntary program to help nurses get the help they need to recover from substance use and/or mental health disorders.

How will NHP help me?

There are many ways that NHP may help you, from providing resources to developing and supporting you through a treatment and monitoring plan.

How long is the program?

The program length will vary depending on your needs. Determining how long you are in the program is based on best practices of what is needed to support effective treatment and recovery from substance use and/or mental health disorders.

Am I able to continue my nursing practice while participating in NHP?

If you are practicing at the time of enrolment you may continue working unless NHP identifies potential risk to safe practice and you have been advised by NHP not to work. Should this happen, your case manager will discuss why you can’t work and how you will be able to return to practice.

What services does NHP pay for and what services do I pay for?

The cost will vary depending on your needs. Your case manager will explain specific costs and how they are covered. You will not be charged for the NHP case management services and/or any independent medical examinations requested by the program.

My employer has questions about the program. Who should they call?

Your employer can contact NHP directly to learn more about the program.

What should I do if I am in crisis and I cannot reach my case manager?

If you are experiencing a crisis, please contact 911, your local crisis line, or go to your local hospital for assistance. Once your crisis has been addressed, your case manager will assist you in accessing resources you may need.

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